The Shape of Harley-Davidson LiveWire Dealer Support

Electronic Games

Earlier today Harley-Davidson hipped us to its basic battle plan for putting a LiveWire in every household. Okay, that might be a slight exaggeration, but you get the point.
Harley-Davidson authorized dealers play an integral role in the launch of the LiveWire™ motorcycle with more than 250 authorized dealers globally offering the LiveWire motorcycle, including 150 in the United States.

Dealership support aligns with the company’s commitment to build the next generation of Harley-Davidson riders, in part by leading the electrification of the motorcycle market. Electric two-wheelers represent an exciting new opportunity for Harley-Davidson and its dealers, and those dealers participating in electrification are ready to capture the passion of innovation and technology and incorporate it into an excellent purchase and service experience.

Authorized Harley-Davidson dealers preparing to offer the LiveWire motorcycle are required to have a specially trained Harley-Davidson Master Motorcycle Technician on staff to provide exemplary service. Dealer technicians become familiar with the technology, safety and service specific to the LiveWire through a series of Harley-Davidson University digital training sessions, followed by a two-day hands-on LiveWire seminar through Harley-Davidson University. At least one sales associate from each dealership offering the LiveWire model will also attend special training courses through Harley-Davidson University.

Each authorized Harley-Davidson dealership offering the LiveWire model has installed at least one 24kW DC Fast Charge (DCFC) charging station at their facility.

DC Fast Charge technology provides a 0-80 percent of battery charge in 40 minutes or 0-100 percent charge in 60 minutes. The LiveWire motorcycle is equipped with an on-board Level 1 charger that plugs into a standard household outlet using a special power cord designed to fit under the seat.